COMMSTaking Copywriting From Meh to Mwah!
Bad copy talks about products. Good copy talks to people. Here’s what a robot vacuum (and my two endlessly shedding pit bulls) taught me about words that work.
I was in the market for a robot vacuum—mostly out of survival. My two pit bulls shed like it’s an Olympic sport, and no matter how often I vacuum, there was always more fur waiting in ambush. As I started researching, I noticed something: almost every product description sounded the same. Dual brushes. Smart mapping. Multi-surface adaptive suction with dynamic airflow control. Precision LiDAR navigation. I have no idea what any of that means.
It got me thinking about how often brands make this mistake—talking about themselves instead of the person actually doing the searching (and sweeping).
Bad copywriting talks to you like:
“Introducing the RoboClean X10! It features dual-spin brushes, smart mapping, and a high-capacity dust bin for superior floor care.”
Congrats, RoboClean. You sound like a manufacturing spec sheet pretending to be a tagline.
That’s the problem with bad copy—it’s obsessed with itself. It’s the marketing equivalent of someone talking nonstop without ever asking a question. It says:
Here’s my product.
Here’s what it does.
Here’s what’s so good about it.
No one cares. (Yet.)
Good copywriting, on the other hand, starts with you.
It would sound more like this: If your floors are a constant war zone of pet hair and paw prints, maybe it’s time for a vacuum that actually keeps up. The kind that does the dirty work for you.
Enter Narwal.
Narwal doesn’t come cheap, but I caved and bought one after realizing my two bear-sized pitties produce enough fur to knit a third dog. And honestly? Game changer. The first time it cleaned my house, I didn’t marvel at the adaptive route optimization—I marveled at the fact that I didn’t have to clean my house. It spoke to my real problem: keeping up with the fur, not the features.
That’s the magic copywriting formula:
Here’s your problem.
Here’s the benefit of solving it.
Here’s why what you’ve tried hasn’t worked.
And by the way, here’s something that actually will.
Apple nails this constantly. They didn’t market AirPods with “dual beamforming microphones.” They said, “Wireless. Effortless. Magical.” That’s not a feature—it’s a feeling.
Narwal does the same. Their copy literally says, “The world’s first truly hands-free robot vacuum and mop. Set it and forget it.” It’s confidence, not jargon.
Good copywriting doesn’t just sell a product—it sells relief, ease, and identity. It’s what turns an algorithm into an “aha.”
Bad copy announces.
Good copy understands.
And if yours can make someone laugh, nod, or whisper to themselves “same,” congrats—you’re already selling without selling.
Words by
Adrian PalaciosPublished
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Taking Copywriting From Meh to Mwah!
Two pit bulls, endless fur and one robot vacuum that reminded me good copy talks to people, not about products.